Terms of Use

1.The service

GPS PRIME lets you see on the map the location of your GPS devices and of the phones of people who share their location with you, check routes, receive alerts, create places, use the panic button, see Safe driving and other features that we add or change over time.

To use a GPS device you need a compatible device with its own data line (SIM card), which are not part of the service.

2.Your account

• You must be of legal age and use an email address that belongs to you.
• You are responsible for keeping your password safe and for what is done with your account.
• Let us know if you think someone is using it without your permission.

3.Free and Prime plans

Free: used at no cost, with ads and some limits (for example, on the days of history and the number of places).

Prime: the paid plan, without ads and with more features. What each plan includes and its price are shown on the plans screen of the website and the app before you pay; that description is part of these terms.

We may change the features of the plans. If a change removes something you already paid for, we will keep it until the end of the paid period.

4.Payments and renewal

• On the website (PayPal or Wompi) the Prime plan is paid for one year and does not renew automatically: when it ends you can pay again; if not, the account goes back to the Free plan without losing your devices.
• In the app (Google Play or the App Store) Prime is a subscription that renews automatically at the end of each period unless you cancel it at least 24 hours before. Billing and cancellation are handled by the store: cancel it in your Google Play or App Store account settings.
• Prices are shown before you pay, in your currency and with any applicable taxes, and may change. A price change does not affect a period already paid.
• Refunds: payments are not refunded, except where the law requires it (for example, a right of withdrawal) or under the rules of the store where you bought. Purchases on Google Play or the App Store are refunded under that store’s rules.

5.Ads on the Free plan

The Free plan includes third-party ads, shown on the website and in the app. Some extra features of the Free plan can be unlocked by watching an ad. Ads are chosen and served by the ad provider; GPS PRIME does not endorse what they advertise. How your data is used for ads is explained in the Privacy Policy.

6.Responsible and lawful use of tracking

Tracking a person without their knowledge may be a crime. By using GPS PRIME you agree to:

• Track only people who know about it and accept it, or minors or people in your care for whom you are legally responsible.
• Track only vehicles, objects or animals that are yours or that you have the right to track. If you track work vehicles, inform whoever drives them, as labor law requires.
• Not use the service to harass, stalk, threaten or harm anyone.
• Not try to access other people’s accounts, copy the service, tamper with it or overload it.
• Comply with the laws of your country, including data protection laws.

If you break these rules we may suspend or close your account, and cooperate with the authorities if they ask us to.

7.Availability and accuracy

We work to keep the service always available, but there may be interruptions for maintenance or failures. Location depends on GPS signal, mobile coverage, battery and the settings of the phone or device, and may be inaccurate or delayed.

GPS PRIME is not an emergency service. The panic button alerts the people in your group; it does not call the police, an ambulance or any public service. In an emergency, always call your country’s emergency number.

8.Limitation of liability

To the extent permitted by law, GPS PRIME is not liable for indirect damages or for losses caused by service interruptions, inaccurate or delayed locations, failures of GPS devices, mobile networks or third-party providers, or by the use that you or others make of the service. If we were liable, our total liability is limited to what you paid us in the previous 12 months. Nothing here limits the consumer rights that the law gives you and that cannot be waived.

9.Cancellation and account closure

You can stop using GPS PRIME at any time and ask us to delete your account as explained in the Privacy Policy. If you have a subscription on Google Play or the App Store, cancel it in the store as well.

We may suspend or close an account that breaks these terms or the law, or that has been unused for a long time on the Free plan, notifying you by email beforehand when possible.

10.Changes to these terms

We may update these terms. We will publish the new version on this page with its date and, if the change is important, notify you by email or in the app before it takes effect. If you keep using the service afterwards, you accept the new version; if you do not agree, you can close your account.

11.Governing law

These terms are governed by the laws of the Republic of Colombia. Before going to court, write to us so we can try to solve the problem directly. If you are a consumer living in another country, you also keep the rights your country’s law gives you.

12.Contact

For any question about these terms: soporte@gps-prime.com.